Title : Assistant HR Manager

Facts & Figures

Job function	Human Resources
Country	United Arab Emirates
Location	Dubai (Dubai)
Position offered by	DHL Global Forwarding MENAT
Reports to	Human Resources Manager
Career level	Experienced Manager
Contract	Permanent (Full-Time)
Travel required	No business travels
Work permit required	No
Start date	16/10/13
Relocation offered	None
Closing date for applications	30/09/13
Shift work required	Day-time only

Job World Toolbox

How to apply?

Please forward your application in confidence to:
rohan.desilva@aedanzas.com

 Ref.: MEA - 11629

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Working for DHL Global Forwarding means working for the global market leader in air and ocean freight.

At DHL Global Forwarding, our expertise lies in the fast and flexible transportation of goods and merchandise across all continents. We not only supply comprehensive international logistic services, but also play an active role in reducing C02 emissions as seen in our GoGreen product portfolio.

Job description:

1. Discusses manpower requirements with line managers; analyze budgetary provisions and direct recruitment activity for all positions as per the company guidelines/procedures.
2. Assists the HR Manager in the manpower planning, budgeting and forecasting and contributes to the preparation of overall HR planning.
3. Establishes company specific selection processes for timely and cost-effective recruitment of      right personnel as per recruitment plan & in accordance to recruitment  & manpower budgets.
4. Generates and implements resourceful means to source candidates directly as far as      possible, thus ensuring better control over costs and quality.  Aims towards minimum lead-time in the process from vacancy identification to actual recruitment.
5. Implements and manages a plan for new employee induction and orientation at supervisory levels and below, and subsequent follow-up on progress of new recruits in theirjobsthrough the induction & probation period. 
6. Assists in the Facilitation of performance management process at the line level, drive      appraisal process for its successful conclusion each year, review & report outcomes for further analysis & decisions in training, reward & performance management area.
7. Handles staff grievances & disciplinary issues and provide appropriate guidance to line managers for efficient & satisfactory resolution of the same in line with HR policies/procedures.
8. Liaises closely with corporate HR – Training and S&D – to review/ resolve unit level issues      & requirements in the respective area. Contributes in the area of training need analysis, training coordination/ facilitation and post training support & follow-through.

Requirements:

• Degree in any discipline followed by further specialisation in HRM (preferable). 
• Good business accumen.
• General planning, organising, prioritising and system implementation skills.  Communication and interpersonal skills.
• 5-7 years work experience in the Human Resources field in a senior generalist role with a large company.
• Hands on exposure to Talent Development, Unconventional hiring tools and employee relations are essential.
• Computer proficiency, preferably with some exposure to HR software solutions.
• Experience in the Middle East will be an added advantage.

General:

This is a senior HR position directly reporting to the Head of HR. Selected candidate will be offered an attractive tax free remuneration package with ample opportunities for career growth. Necessary work permits/visa will be facilitated by the company. Only those with relevant experience and skills need appy.

                                           (Only short listed candidates will be contacted)

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Posted at 01:40 |  by Unknown

Title : Tracing Advisor - UAE (Arabic speaking)

 

Facts & Figures

Job function	Customer Service
Country	United Arab Emirates
Location	Dubai (Country Office)
Position offered by	DHL Express United Arab Emirates
Reports to	Tracing Team Leader
Career level	Entry Level/ Junior Professional
Contract	Permanent (Full-Time)
Travel required	No business travels
Work permit required	No
Start date	Immediate
Closing date for applications	31/10/13
Shift work required	Rotational

Ref.: MEA - 11602

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
DHL Express, one of the business units of DHL, takes care of global dispatch and delivery of parcel and express shipments. Come discover the unique, international spirit of DHL in an atmosphere where your commitment is recognized and rewarded.

JOB PURPOSE

The jobholder is required to mainly track/ trace shipments of customers who have called in to check on the status of their shipments.

PRINCIPAL ACCOUNABILITIES 

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
• Ensure that a high level of professional rapport is developed and maintained with all customers
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
• Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
• Follow up with DHL Network information and get in touch with customers accordingly to ensure that customer’s shipments are delivered at the earliest
• Report, evaluate and investigate recurring operational problems that are highlighted through traces and then direct the information accordingly for corrective actions to be taken 
• Ensure all traces are actioned in accordance with Network Standards so that we comply with service levels given to customers
• Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers
• Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit

KNOWLEDGE, SKILLS AND EXPERIENCE 

• Excellent verbal communication skills and interpersonal style
• Good clear command of the English language
• Excellent organisational skills, including ability to prioritise workload
• Proven ability to work under pressure in a fast paced, time sensitive environment
• Demonstrated ability to use initiative/judgement to solve job related issues
• Demonstrated attention to detail
• Impeccable all round oral and written communication
• Strong problem solving capability
• Good Negotiation skills Sound educational background, with an extensive knowledge of the Service Industry.
• Excellent working knowledge of Word / Excel / PowerPoint.
• High levels of stress tolerance
• Self motivated individual
• Passion for Customer Delight
• Typing speed of 30 words per minute preferable
• Excellent telephone skills

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Posted at 01:38 |  by Unknown

Title : Assembler

Assembler

Are you the handiest man alive? If so, we'd like you to join our delivery and assembly team. Apart from assisting with the loading and unloading of trucks, you will be expected to provide exceptional customer service to our fans by ensuring furniture is assembled to the highest standard.

Required Skills and Qualifications:

• A basic understanding of the English language with the ability to read, write and communicate effectively.
• Furniture assembly experience or proven carpentry skills.
• Experience in delivering a high level of customer service and satisfaction.
• Knowledge of heavy goods handling procedures to ensure personal and product safety.
• The ability to follow instructions as well as use your own initiative.
• A high level of personal hygiene and grooming.

Advantages:

• A relevant certificate or proof of an apprenticeship in carpentry.
• Experience involving direct customer interaction. Send your

Dubai Vacancies
Send your CV and cover letter, stating clearly which position you are applying for, to jobs.uae@theone.com

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Posted at 00:45 |  by Unknown

Title : Electrician

Electrician

Are you a certified electrician with a minimum of two years’ experience working in a customer-facing environment with a reputable organization? Do you have a positive, ‘can-do’ attitude and work to high quality, western electrical standards? If so, then you may be THE One. Your role will involve diagnosing, repairing, maintaining and wiring electrical systems in addition to servicing air conditioning units.

Required Skills and Qualifications:

• Ability to communicate in English at a conversational level.
• Experience in maintaining and repairing air conditioning units.
• Excellent awareness of health and safety practices.
• Able to work efficiently without supervision and adapt to changing priorities.
• Problem solving skills and keen attention to detail.
• An accommodating team player who is objective and uses common sense.
• Flexibility to work on a rotating roster that includes weekend and evening shift

Advantage:

• A valid, clean local Driver’s License.

Dubai Vacancies
Send your CV and cover letter, stating clearly which position you are applying for, to jobs.uae@theone.com

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Posted at 00:36 |  by Unknown

Title : Data Entry Clerk

Data Entry Clerk

Do you have a minimum of two years’ experience working in a Data Entry position? If so you may be THE One we’re looking for to join our team. Your responsibilities will include assisting in accurately entering details as well as managing and maintaining the database.

Required Skills and Experience:

• Proficient in Microsoft Word and Excel.
• A good working knowledge of Navision 5 ERP system.
• The ability to communicate clearly, concisely and accurately in both written and spoken English.
• The capacity to meet deadlines, while maintaining accuracy and excellent attention to detail.
• Flexibility to work alone and as part of a team.
  
  Dubai Vacancies
  Send your CV and cover letter, stating clearly which position you are applying for, to jobs.uae@theone.com

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Posted at 00:34 |  by Unknown