Job details
AdvertiserLogin or Register Now to see Advertiser nameLocation Nairobi
Job Category Banking & Financial Services
Work Type Full Time
Salary Not specified
SENIOR MANAGER COMPLIANCE & OPERATIONS MANAGER – ISLAMIC BANKING
The Position:
Reporting to the Unit Head, Islamic Banking, and this position will be responsible for continuous review of compliance and drive to attain excellence in operations processes and policies in Islamic Banking unit. It is expected to ensure high quality and standardised service is offered across Islamic Banking unit.
Key Responsibilities
•To enhance Operational Standards in order to improve service delivery in Islamic Banking Unit branches through ensuring strict adherence to laid down procedures.
•To provide quality assurance in customer service delivery efficiency by ensuring that tasks are being performed in correct and resource saving way as per set targets/standards and Service Level Agreements in Islamic Banking Unit branches.
•To put in place valuable mechanism for testing controls and an effective monitoring and real time identification of control breakdowns.
•Continuous testing of transactional data against expected limits and parameters through automated exceptions and reporting in Islamic Banking Unit branches.
•To ensure integrity in reconciliation of the General Ledger accounts and timely resolution of items booked in suspense accounts in Islamic Banking Unit branches.
•To review and identify events in Islamic Banking Unit branches and put in place appropriate process controls to address root causes.
•Review and drive measures to obtain cost efficiency and optimization through automation and process improvement and to continuously evaluate performance of the processes already in place and recommend/initiate appropriate process changes to obtain efficiency and mitigate risks in Islamic Banking Unit branches
•To lead, develop and help staff to grow in operational skills and other process relevant competences enabling individuals to make a difference and create a winning team
•To drive timely resolution of Operational Risks highlighted by Audit and Risk Management teams
•To undertake regular self-audits and risk assessment in the service delivery processes in Islamic Banking Unit branches in order to proactively develop suitable mitigating controls
The Person
•A university degree in a Business related area. Possession of a post graduate degree or professional qualification in a related field will be an added advantage
•At least 3 years general banking experience, with Sound knowledge of banking business and Islamic Banking operations.
•2 years’ experience in Credit analysis or administration.
•Experience in Customer service/Relationship Management.
•Experience in cash management, Credit Operations and Clearing
•Demonstrated consistent high performance in role(s) held in the last three years
•Experience in handling Islamic products.
•Excellent interpersonal, and negotiation skills with the ability to network and generate new business
•Excellent sales and client relationship skills.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the job title/reference in the subject field.
To be considered your application must be received by Feb. 12, 2014.
Only short listed candidates will be contacted.
JOB REF: CORP 07/2014
Direct URL to this job http://www.brightermonday.co.ke/103563
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