Program Manager - Marketing as a Service(MaaS)

Job details
           
Job ID  
GBS-0630885 
Job type    Full-time Complementary
Work country    Kenya 
Position type    Professional
Work city    Nairobi  

Posted    21-Jan-2014
Travel    Unknown at this time 
Job area    IT & Telecommunications (non consulting)
Business group    Global Business Services
Job category    Project Management
Business unit    AS    Job role    Project Manager
          
Job description
1. The Job:

• Owns Marketing & Analytics Solutions/Applications delivery and takes responsibility for tracking and reporting on Executive levels.
• Primary focal point from AMS side for the delivery of Marketing “ IT Plan” as well as “NON IT plan” projects at Africa.
• Manages IBM resources and coordinate with client to deliver solutions related to Marketing, Analytics and Customer life cycle Management in the 3G/4G and MNP environment to support business and client.
• Ensures client needs are addressed by constructing partnerships between the Project Office, clients, vendors, fellow IBMers and subcontractors. Hence, manage the implementation of these partnerships to ensure positive customer feedback.
• Ensures client satisfaction through development, implementation, and delivery of application as specified in the Statement of Work.
• Supports Account Delivery Project Executive and Project Executive in identifying growth opportunities and contract profitability.
• Build and maintain client relationships both with Business and IT Heads.
Required

    Bachelor's Degree
    At least 9 years experience in Project management methodologies, emerging technologies and technical solutions pertaining to client needs.
    At least 9 years experience in experience in successful full-cycle project delivery on complex, medium to large scale projects.
    At least 9 years experience in leadership and strong management capability.
    At least 9 years experience in client facing experience
    English: Fluent

Preferred

    Information Technology
    At least 10 years experience in Project management methodologies, emerging technologies and technical solutions pertaining to client needs.
    At least 10 years experience in experience in successful full-cycle project delivery on complex, medium to large scale projects.
    At least 10 years experience in leadership and strong management capability.
    At least 10 years experience in client facing experience

Additional information
Must have a degree in Computer Science/IT with focus on management.
• Good interpersonal, verbal, written and presentation skills.
• Must be familiar with various marketing campaigns and requirements in telecom industry mainly focused towards 3G/4G.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.




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