Posted Position Title Field Engineer-CT & MR

Job Number     1881356
Business     GE Healthcare
Business Segment     Healthcare Eastern & African Growth Markets
Career Level     Experienced
Function     Services
Function Segment     Field Services
Location(s) Where Opening Is Available     Kenya
City     Other Kenya KE
Relocation Expenses     No


Role Summary/Purpose

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.

Essential Responsibilities
  
Technical: Maintains all models specific to CT & MR modality in the assigned area.. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements  

Qualified to Degree level or equivalent. Technical analytical skills. 2-4 years Field Services experience. Comprehensive knowledge of CT & MR modality or multi-modalities. Sought by others for guidance and advice. Profiency in English. Ability to work independently with minimum direction. High work standards and quality. Initiative and motivation. Plans and organizes work effectively. Excellent communications, listening and interpersonal skills. Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

Apply