Professional Services Consultant position

Location

Chandler, AZ

Job Description

A successful Professional Services Consultant will be responsible for engaging customer with the Infusionsoft software in a way that brings them value. This includes discovering motivation for why an entrepreneur would spend their time setting up the software, supporting multiple customers at any given time through AMAZING pipeline and time management skills, and providing top-notch consultative marketing strategies for our customers. The Professional Services Consultant is responsible for effectively coaching customers to build their capability of being successful in the software for years to come. Oh, and by the way, all of this happens over the phone.

Responsibilities Include:

• Helping customers recognize value within 30 days
• Listening, diagnosing, and recommending strategies and best practices
• Creating raving fans who will promote Infusionsoft to their friends and family

Minimum Qualifications:

• Working knowledge of CRM, email marketing, shopping cart systems and online marketing
• Proven track record of delivering exceptional service to customers
• The desire to be intellectually challenged and have a positive impact on the world
• A solid work ethic with concrete evidence to back it up
• Ability to maintain an optimistic, flexible attitude in a very fast-paced environment
• Proven follow-up, follow-through, and communication skills
• Some sales and/or persuasion skills

Ideal Qualifications:

• In-depth marketing background, especially social-media and online marketing
• Consulting experience
• Working knowledge of the Infusionsoft application
• 5+ years of work experience in a related field
• 2+ years of sales and/or persuasion skills

Travel

N/A

Additional Requirements

ATTENTION: Please also answer these questions and attach them to the end of your resume. 1.) Explain the Internet to a 7-year old in three sentences, and 2.) The rope ladder of a boat hangs over the side of the boat and just reaches the water. Its rungs are 8.75 inches apart. If the tide rises 17.25 inches, how many rungs will be under water?

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Fill out the form below to apply for this position. Please do not copy and paste text.
If you receive an error, please email your information (and details about the error) to recruiting@infusionsoft.com, with your desired position as the subject line.

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Don't see an opportunity that's quite the right fit? Submit your resume recruiting@infusionsoft.com. We will only take a look if your personal hedgehog is included. If we think you're a match, we'll get in touch.