Title - System Support Administrator

(Posted: 9/11/2013) Columbia, MO

Veterans United is seeking a System Support Administrator to join the information technology team. This position will not be originating loans.
Responsibilities:

• Front-line, first level internal service desk.
• Providing end-user support for desktop PCs, peripherals, phones, and network devices.
• Troubleshooting and supporting intranet and corporate website issues.
• Diagnosing and fixing hardware, software, and network connectivity issues.
• Installing and configuring software packages and operating systems.
• Installing new desktop hardware (PC’s, laptops, thin clients).
• User account management (adding accounts, managing account privileges, resolving password issues, etc).
• Creating and updating training documentation for end users and support personnel and trouble history of inventory.

Necessary Skills: Excellent verbal communication skills and the ability to write clearly and concisely; Courteous, responsible, diligent, and helpful; quick and efficient learner
Job Requirements:

• Bachelor’s degree in computer science, engineering, networking or similar field preferred.
• Experience in IT technical support and end user support.
• Able to install/configure computer hard drives, memory, and other computer internal components.
• Familiar with computer peripherals (monitors, printers, etc.) and their installation and configuration.
• Familiar with common software packages (MS Word, Excel, HTML, etc.).
• Able to physically lift, move and carry computers, monitors, and printers (40lb loads).
• Capable of working effectively without supervision.
• Able to independently resolve issues using internet resources

Veterans United is proud to be an EOE/ADA and Military Friendly employer
See  http://www.veteransunited.com/about/careers/