Business Information Analyst

Job ID GTS-0611467 Job type Full-time Regular Work country Slovakia Position type Professional Work city Bratislava Posted 10-Oct-2013 Travel No travel Job area Operations (all other) Business group Global Technology Services Job category Other Business unit Int Tech Svcs Job role General Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

Job description Working for Business Management Operations Center in Bratislava, you will be responsible for supporting the business reporting, metrics and information needs across the Global Technology Services businesses in Europe, MEA and North America. This role includes a complete ownership of reporting tools’ portfolio including their development, deployment and maintenance in line with customer needs whilst building on and strengthening a mutual relationship with our stakeholders. Responsibilities: • Executing and supporting the business management reporting, metrics and information needs across Global Technology Services’ businesses worldwide • Ownership of reporting tools’ portfolio including their development, deployment and maintenance in line with customer needs • Constantly building on and strengthening a mutual relationship with our clients • Assessing business problems or requests and formulating solutions focusing on improving performance and productivity • Designing and implementing elements and solutions that fulfil business management reporting by developing advanced functionality and deliverables • Consulting on best practices and implications of specific proposals including correct interpretation of user requirements resulting to development and design • Confering with users / peers and continually focus on delivery of client value, keeping client satisfaction high and maintaining good communication with the client through to completion of each task • Responsible for providing assistance and training in all aspects of the reporting tools Requirements: • Bachelor’s degree • At least 1 year experience in related area IT skills required: • Advanced MS Excel • Advanced MS Powerpoint • VBA is of advantage • BRIO/HYPERION is of advantage • SQL/ knowledge of relational databases is of advantage • Lotus Notes – is an advantage • Cognos – is an advantage Language skills required: • Fluent English • German is an advantage • French is an advantage Soft skills required: • Advanced communication skills (both written and spoken) • Adaptability & flexibility • Teamwork

Required Bachelor's Degree At least 1 year experience in experience in related area, advanced Excel English: Fluent

Preferred Master's Degree in Economics

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.