CRM Delivery Cust Svc Rep French

Job ID GPS-0591227 Job type Full-time Complementary Work country Egypt Position type Professional Work city Cairo Posted 09-Oct-2013 Travel No travel Job area Operations (all other) Business group Global Process Services Job category Enterprise Operations Business unit CRM Practice Job role CRM Delivery Cust Svc Rep Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR). Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide. In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more. You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers. We've been creating the products and services that businesses want for more than 100 years. Join us. Interested in learning more about IBM? Check out the "http://www.ibm.com/vrm/newsletter/10948" IBM Global Careers newsletter.

Required Bachelor's Degree English: Fluent French: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

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