Curam Client Solutions Professional (Social Services Software)

Job ID S_D-0555734 Job type Full-time Regular Work country Multiple (ZA, AE) Position type Professional Work city - Any Posted 10-Oct-2013 Travel 50% travel annually Job area Sales Business group IBM Sales & Distribution Job category Sales Business unit Software Sales Job role General Other Industry Sales Job role skillset General Commissionable/Sales-Incentive jobs only Yes

Job description

IBM Software Group (SWG) is almost a company in its own right, the second largest software business in the world. It has around 37,000 employees, the world’s largest direct software sales force of 10,000, 30 software labs, 24 on demand software centres and 14,000 employees dedicated to open software technologies. IBM Software Group offers the on demand operating infrastructure environment with a wide range of middleware for all types of computing platforms. SWG supports the hundreds of thousands of customers worldwide who rely on IBM mainframes, mid-range processors, personal computers and global networks to conduct e-commerce, collaboration and content hosting. SWG offerings span over seven major brands including Information Management, ECM, Business Analytics, Lotus, Tivoli, WebSphere and Rational. Recognized as the thought leader in Social Enterprise Management, Cúram Software, an IBM Company is wholly focused on developing and delivering the enterprise solution that encompasses and integrates human services, labor, health, social security, and military and veterans agencies around the globe. As a Client Technical Solution Professional, you are IBM's technical consultant to our clients, IBM sales teams and/or IBM Business Partners. You will learn the client's business requirements, technical requirements and/or competitive landscape and apply industry-specific knowledge and experience to bring new business and technology insights to the client. You will be responsible for providing technical sales support, which may include: collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concept; supporting critical situations; designing solutions; and answering technical questions. When engaged for a specific opportunity or project, you will also be responsible for the technical accuracy of your proposed solution. The Client Solution Professional works as a member of an integrated sales team in the requirements identification and definition of Customer Experience Management solutions with a specific focus on the successful selling of Curam software solutions. Responsibilities Active engagement with clients and prospects — mapping business and technical solutions across IBM/Curam capabilities and the client environment/business objectives. Understand how a full range of Curam technology can be integrated to address customer needs. Though hands-on expertise with every technology is not expected, a business-level understanding and strategic perspective of the impact of predictive analytics in a public sector customer environment is imperative. Facilitate requirements gathering sessions, create Business Requirements Documents,and prepare analysis documentation such as use cases. Establish strong working relationships with clients as a trusted business advisor; Work closely with brand sellers and the client relationship teams to align analytic strategy for clients. Required Start up experience and successfully managing an early stage geographic region or territory. 5 years experience in a Consultant role working for a large IT consulting firm or a minimum of 7 years experience working at a senior management level for a public sector agency in the delivery of IT related projects for the Social Security and/or Human Services marketplace Knowledge of human services / social security in the relevant market and experience of custom application design, development, and implementation. Either a technical background or career working with Health and Human Services organizations. Applicants with a technical orientation should possess strong working knowledge of Java/J2EE and enterprise software systems. Experience with process modelling and data modelling. Health and Human Services applicants must have experience working with enterprise systems in the public sector space. Ability to work with a prospective customer's IT dept

Required Bachelor's Degree At least 4 years experience in Enterprise software pre-sales At least 5 years experience in Proven and consistent successful track record with annual quota attainment in the $3M+ range At least 4 years experience in Public sector / social services sector expertise, encompasssing and integrating human services, labour, health, social security, and military and veteran agencies English: Fluent

Preferred At least 6 years experience in Enterprise software pre-sales At least 8 years experience in Public sector / social services sector expertise, encompasssing and integrating human services, labour, health, social security, and military and veteran agencies

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.