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| Job description | ||||||||||||||||||||||||||||||||||||
| IT Specialists in this job role will have expertise in one or more networking system technology areas. Examples include: routers, networking controllers, bridges, or networking software related to these technologies. Typical examples of the deliverables are building proof-of concept solutions with networking system technology and architecting networking solutions to address client requirements. IT Specialists in this job role work with products or solutions based on any vendor hardware and/or any vendor operating system software. IT Specialists who apply their technical skills to support the operation and maintenance of vendor products, services, and solutions. Individuals who are part of Support typically have responsibility for sizing, troubleshooting, and critical customer situations. | ||||||||||||||||||||||||||||||||||||
Required
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| Additional information
-Technical, analytical and interpersonal skills required - Current CCNA and/or CCDA certification - Cisco Unified Communication Manager configuration and infrastructure a plus - Knowledge of VoIP implementation and support - Maintain network security through proper configuration of VPN and Firewalls - Ability to communicate in an understandable, polite and friendly manner, both written and verbal - Strong organizational skills and ability to multi-task in a small business environment - Availability in response to needs of the customer for installation, maintenance and equipment malfunctions | ||||||||||||||||||||||||||||||||||||
| IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
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