Reconciliation System Administrator supports GE Capital ANZ automated reconciliation process. The role has several facets:
Support existing reconciliation mechanism, cover management of
system upgrades, design & strategy for system improvements; issue
identification & resolution, user inquiries, training and
documentation requirements.
Work with business to incorporate new reconciliation data
sources/files into the mechanism in conjunction with new product or
payment channel launches.
SYSTEM ADMINISTRATION - 60%
Resolve data import, validation, loading and matching issues during standard work week and standard hours.
Monitoring loads and scripts, troubleshooting issues,
raising PMs and following up with IT, Operations, other Finance teams,
third party banks and software vendor/s to achieve problem resolution,
liaise with IT for infrastructure changes and periodic system
improvements.
Cross train on and support other financial systems such as file transfer system during same shift and on a back-up basis.
PROJECT SUPPORT - 40%
Work closely with project teams that are adding new payment
channels, new products or new platforms or are altering and testing
existing files (including interface mappings, application configuration,
transfers and jobs) due to new product or channel launches, new
platform introductions or platform migrations to ensure that new or
modified files are incorporated into the reconciliation mechanism
efficiently and effectively.
Work with local application support and users on requirements definition, set ups and testing.
Qualifications
IT Qualification or equivalent practical experience required
Experience in designing, developing, testing, documentation and troubleshooting mechanisms required
Experience/Technical Knowledge
Strong experience in mechanics of designing, developing and implementing reconciliation systems
Strong experience in problem management including analysis, reporting and tracking through to resolution
Solid background in systems application development
Combination of systems project management experience and system support experience
Good understanding of IT organizations and how to navigate through change control and escalation paths
Oracle database experience an advantage
Strong technical ability and interest in technical solutions to business problems
Attributes/Behaviours
Strong communication skills/customer focused
Straighforward but diplomatic in dealing with clients and stakeholders
Troubleshooting skills
Team orientated/collaborative
High attention to detail/methodical
Curious and creative in devising solutions
Results/execution orientated
Flexible approach to work; willing to learn other systems outside core areas of focus
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