Posted Position Title Senior Program Manager, Australia

Job Number	1878386
Business	GE Aviation
Business Segment	Aviation
About Us	At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GenX engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead.
Career Level	Experienced
Function	Services
Function Segment	Field Services
Location(s) Where Opening Is Available	Australia
City	Sydney
Postal Code	2000
Relocation Expenses	Yes
Role Summary/Purpose	A Senior Field Service Engineer Program Manager (SPM) is the primary GE on-site manager assigned to a major customer account or group of accounts. The SPM will: Provide program leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines. An SPM will have Team Leader administrative responsibilities.
Essential Responsibilities	Provide experienced Program Management for major accounts, normally consisting of several GE product lines assigned to a Major Customer or sizeable group of Customers. Understands major airline operations and can assist the Customer on the most effective use of resources. Regarded as an “Expert” in proper operation, maintenance, and trouble-shooting of commerciaa aircraft engines and ground support equipment, including the use and proper interpretation of data and technical instructions. Review reported engine malfunctions and assist with fault analysis. Make recommendations on findings. Review effectiveness of maintenance actions to identify training needs and improve maintenance practices. Assist customer with Fleet Management to include workscopes, maintenance scheduling, and staggering workloads. Ensure equipment and parts are available to meet schedules. Monitor test cell operations and RFI planning as required. Provide senior counsel regarding decisions affecting time on wing, engine removals, and overall fleet management. Apply 6 Sigma analytical tools to assist the customer with proactive reliability, fleet management and reducing cost of ownership. Assist the factory with data collection and timely reporting and analysis to facilitate fleet performance analysis and other business needs. Instruct other FSEs on the Field Service Reporting system. Instruct customer on use of business tools for spare parts ordering, issues resolution, and provisioning. Be aware of program and project changes. Respond to customer requirements with a "can-do attitude," sense of urgency, and spirit of cooperation. Must be mobile to respond to customer requirements. Lead and mentor on-site team or off-site group. Influence customer decisions at all levels.
Qualifications/Requirements	BS in Engineering or related discipline, or equivalent education and experience. - Significant analytical skills and quality improvement experience - certified Six Sigma Green Belt. Demonstrated proficiency in repair troubleshooting, shop operations and testing of aircraft engines and related hardware -- Airframe & Powerplant License or equivalent preferred. Significant experience with operations and maintenance of GEAE products, and proficient on more than one GE engine. Significant experience with GE customers and airline or corporate jet operations. Fluent in spoken and written English Leadership and communication skills to establish good customer relations - ability to make formal presentations to all audiences. Knows and interacts with key GE stakeholders and functions. Demonstrated ability to lead and manage teams – prior supervisory and Project Management experience required. Ability to work with all levels of maintenance, engineering, and management – significant experience operating with key GE staff functions.
Desired Characteristics	Black Belt Certification. To apply click “Apply to job” below or for a confidential discussion please call Natalie Scott on 0420 639 794.