Operations - Derivative Change Management Project Manager - Analyst/Associate - London

Job id

25197

Location

London

Full/Part Time

Full-time

Job Summary & Responsibilities

Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation.

Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business.  

The Global Derivative Change Management Group has an available position to join the Programme Execution pillar and be part of the team delivering the Derivative Operations prioritised initiatives which includes engagement across Regulatory Reform, Control & Risk, Efficiency & Scalability, Industrialization and New Business agendas. The role will initially focus on the Regulatory Reform agenda.

The individual will be liaising with front line business managers, operations managers, and IT managers on a variety of projects. Much of the project agenda is run on a global scale, and the Programme Execution Team works hand in hand with Operations leadership and Line managers across the key regions to define and drive the agenda.  This role will require strategic and tactical thinking and the ability to work issues through in partnership with colleagues of differing seniority levels in the Operations line and/or Technology teams globally.

The individual will partner extremely closely with the Middle Office and other Operations teams, and also with the business and technology teams to define and execute the agenda.  Many projects involve interaction with multiple stakeholders across the firm to deliver new processes & products.

RESPONSIBILITIES

• Determine, analyse and document business requirements leveraging Operations and Business users knowledge as appropriate
• Liaise with Technology teams to define estimates for proposed development work, and track status of technical build and testing
• Plan, manage and support UAT phases leveraging Operations and Business users as appropriate, and work closely with Technology team to ensure the prompt resolution of fixes and retesting
• Identifying, developing and driving process improvements within department and participating in department or divisional Industrialization initiatives.
• Prepare status reports, conduct meetings to follow-up on issues and monitor progress
• Work with other Business, Operational and Firmwide areas to ensure necessary input and support for projects    
• The individual will be expected to lever their existing product and process knowledge and develop a good understanding of the existing GS processes and systems
• Build strong relationships with Line & Business resources, and with Technology Teams who support the Business & Operations
• Start to take responsibility for the end-to-end delivery of workstreams within the agenda for Regulatory Reform
• Demonstrates comprehensive understanding of relevant regulations, operational and compliance procedures

The Programme Execution team works extremely closely with the line Operations teams at GS.  This is distinct from other organisations where change management functions are often remote from the business users.  This enables members of the team to create excellent understanding of the line functions and increase opportunities for mobility throughout Operations in their future career.

DEVELOPMENT PROSPECTS
• Develop your business knowledge and your network within the firm due to the broad range of senior stakeholders that Projects resources are required to interact with
• Develop a good understanding of the business supported & the technology behind it
• Improve written and verbal communication skills, and organizational and planning skills
• The role affords an excellent platform to round an individual with product and processing experience with change management skills – which are critical for more senior career progression.  Individuals regularly progress to other challenging assignments both within Line and Project roles within GS


Goldman Sachs boasts an industry leading education and learning facility – Goldman Sachs University. New joiners to the firm are automatically enrolled onto a broad range of classroom based training for the purpose of learning about the firm’s culture, organisational structure and strategy. In addition, there is a wide variety of Operations specific and Product Area specific training options – both classroom based and via online self-study.
Where not already gained, the successful candidate would be required to complete the three IAQ papers within 18 months of joining the firm.

In addition, through the reporting line to a VP in the team, the successful candidate will receive a significant amount of on-the-job training to learn how to apply the Project Management methodology.

There will also be significant opportunities to learn in detail the operational processes to ensure the individual can effectively contribute to the change agenda

Basic Qualifications

• Graduate Degree    
• Minimum 2 years experience in Operations or a Finance related field
• Product, process and industry knowledge of Derivative Products e.g. Credit, Rates, FX, Commodities, Equity. OR
• Project / Change Management
• A strong understanding of how technology supports this kind of business areas
• Where the candidate has not performed a dedicated change management role, he/she must be able to  demonstrate a key contribution to change in their current environment

Essential interpersonal traits
     
• Self-motivated and confident when dealing with people from all areas of the firm
• Possess necessary leadership skills, self-motivation and determination to drive and complete projects
• Strong teamwork skills and ability to work with a wide user group in different regions of the world
• Excellent verbal and written communication and interpersonal skills
• Strong organisational skills and ability to work independently
• Ability to successfully analyse issues and see them through to conclusion
• Ability to deliver multiple project threads, whilst working under pressure and to tight deadlines
• Good PC application skills
• Ability to engage with and influence key stakeholders
• Provides attention to detail, able to work to deadlines and provides creative & innovative solutions
• Capability to prioritise and make decisions in a fast paced environment

Preferred Qualifications

• IAQ qualified
• Exposure to, or involvement in delivery of change in their current organisation (business analysis / project management)
• Formal Project Management and/or Process Improvements qualification (e.g. Prince2, Six Sigma, PMP)
• Candidate must be proactive, enthusiastic and team oriented
• Ability to remain composed under pressure
• Ability to prioritize and make decisions in a fast-paced environment
• Accuracy and attention to detail
• Strong client service orientation
• Strong written and verbal communication skills
• Adapt to new changes and new challenges
• Strong analytical skills
• Well developed organizational skills

Goldman Sachs is an equal opportunities employer and is committed to the principle of diversity. Goldman Sachs conducts background checks on individuals offered employment with the firm and employment with Goldman Sachs is conditional upon individuals successfully completing those checks. As part of the background check process, Goldman Sachs may need to obtain a record of disclosable criminal convictions form a government agency such as the Criminal Records Bureau. The firm has adopted policies on the recruitment of ex-offenders and on the retention, storage and disposal of criminal information which are available on request