Product Solution Specialist, ANZ

Sydney, Australia

Product & Customer Support

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Full-time

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4 days ago

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APAC SMB is the fastest growing of the six ad business units globally. And, there are plenty of opportunities to help our advertisers become even more successful with Google and online advertising. This is an integral role in assessing and prioritizing those opportunities and developing the strategy and execution. The Product Specialist ensures major product launches and transitions happen successfully and sales teams are informed of product changes. Product Specialists also work closely with sales on developing proposals and jointly pitching to our top clients.

Responsibilities

• Achieve project goals and demonstrate impact to our teams’ key metrics particularly around depth of engagement and client spend
• Develop product strategy and execution by working with local, regional and global stakeholders
• Engage with clients and partners together with our front-line teams to assist in selling while staying attuned to their challenges and needs
• Stay informed of and share internal and external trends and product updates that will impact our success

Minimum qualifications

• BA or BS degree or equivalent practical experience.

Preferred qualifications

• Experience with SQL and familiarity with Tenzing/Dremel
• Google and online ad product knowledge
• Advanced knowledge of traditional and online marketing with enthusiasm for digital products and online solutions
• Business process and project management expertise and strong analytical and structured problem solving capabilities.
• Deep knowledge of the Australian and New Zealand markets and insights into both digital and traditional media
• Highly skilled in building influential relationships and delivering in a cross-functional / matrixed environment.

Area

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial, enthusiastic and client-focused team members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for small businesses of every stripe.

Product & Customer Support

Turn product innovations into client solutions.

Learn more about our Product & Customer Support teams

Sydney

Sydney is one of our largest global engineering centers, and is also a significant sales hub to boot. We bring together a diverse team in one of the most fun and beautiful cities in the world, and have a distinctly true blue take on Googley. Fair dinkum!

Learn more about our Sydney office

Job details

Team or role:

Product & Customer Support

Job type:

Full-time

Last updated:

Dec 06, 2013

Job location(s):