Posted Position Title Regional Sales Operations Director

Job Number     1920175
Business     GE Healthcare
Business Segment     Healthcare Eastern & African Growth Markets
Career Level     Experienced
Function     Sales
Function Segment     Functional Management
Location(s) Where Opening Is Available     Angola
Algeria
Egypt
Ghana
Kenya
Morocco
Nigeria
South Africa
City     Nairobi
Relocation Expenses     Yes

Role Summary/Purpose

The Regional Sales Operations Director leads regional backlog management execution and drives equipment delivery and sales transfers.
Essential Responsibilities  
  •Lead Regional Backlog Management Execution and Drive Equipment Delivery and Sales Transfers.
•Ensure Equipment Delivery Quality to Our Customers.
•Coach All Sales Operations Related teams (Project Management Coordinators, Installation Specialists, Installation Leaders, Quotation and Tender specialists) in keeping them highly motivated with high performance.
•Ensure order entry compliance - implement Project management process to improve backlog management efficiency for customer satisfaction.
•Define equipment sales forecast and drive equipment sales.
•Ensure on time order quality and reliability.
•Ensure site planning documents are provided to customers.
•Drive all Equipment related inventories.
•Manage transportation costs, customers and duties productivity with high quality standards.
•Control margin erosion in the backlog.
•Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
•Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.
•Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
•Complete all planned Quality & Compliance training within the defined deadlines
•Identify and report any quality or compliance concerns and take immediate corrective action as required.
•Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/Requirements

•Business School or Engineering degree
•9 to 12 years experience
•Customer/Field experience.
•People Management.
•Team Player.
•Leadership & Coaching.
•SIx Sigma Green Belt trained.
•Fluent in English.
•Committed to deliver.
•Knowledge of GE Healthcare Products & Equipment Sales business.
•Customer Satisfaction Oriented.
•Able to work in matrix environment.
•Problem Solving expertise.
•Understanding of Financial Data.

Desired Characteristics

•Project Management.
•Third language.
•Transportation & Customs business knowledge.
•Ability to implement Change to increase team performance.
•ISO knowledge to lead local procedures for Equipment Business.
•Best Practices Sharing.
•COBRA, FORCE, CALYPSO.
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